Do you have questions? We're sure you do! There are many parts to building a website (that you are aware of) and probably many more that you aren't! Below are just a few of our most commonly asked questions with links to locations where you can find additional information. In addition, please take a look at other locations on our site where you might find the answers you are searching for. Links to our Forum, our Glossary and our Knowledge Center are all located directly below our FAQs. If you still have questions, please don't hesitate to Contact Us, we would love to talk to you!
How much time will it take to build my website? +
It depends on several factors; the number of pages, the kind and number of customizations, and if content has to be created or if it is provided. Each site is different, but you can learn more about our process by visiting our New Websites page ...
How much does it cost to build a website? +
The cost of a website depends on several factors. One of them is the number of pages, another is the complexity of features, and yet another is whether content is provided or if it has to be created. Please contact us or visit our Pricing page for further information.
What software do you use to create websites? +
We primarily use Joomla, Magento, and WordPress. You can learn more about each CMS (Content Management System) on our CMS page.
What happens if my website breaks? +
Please go to to your company's area on the Forum as you can post screenshots and specific details of what needs our attention or you can call us directly.
Do you offer hosting for my website? +
We do offer hosting! Learn more about our available plans here. You can also learn more by contacting us.
What additional services are available? +
In addition to our Core Services, we offer Marketing & Collateral Materials strategy and design. Please visit Additional Services for further information.
Can you help me get more website traffic? +
Absolutely! We can help you with SEO, Pay Per Click advertising, or Social Media Marketing & Advertising. You can find out more by exploring our Search Engine Marketing page.
Why should I redesign my old website? +
Is your website old or perhaps it's homemade and you've never finished it, those are just two reasons why a website redesign might be a good idea. Learn more by visiting our Website Redesign page.
What is your website building process? +
We design sites in a specific 4-step process starting with Concept Development, Alpha Development, Beta Development, and concluding with Pre-Production Development. To learn more about these phases and what is included with each, please visit our New Websites page.
Who writes the content for my website? +
You can—or we can—it's your choice. You make our job easier if you already have content written and ready to use! But please know that we will make suggestions if they will help to improve readability, clarity, and for SEO. Learn what stage in development that content is placed.
I need help, what's the best way to reach you? +
You can always reach out to us by phone or email, but a better way is to sign in to your company's designated area on the Forum and request assistance. Screenshots and other materials that could be important to your request can be attached to your message.
What does Search Engine Optimization mean? +
Our business if full of industry specific terms. You can find out the meaning of this one and many, many others by visiting our Glossary.
